Effective Date: 1st July 2025
FleetMod
Trading name of Towtal
Unit 15 Aynsley Mill
Sutherland Road, Longton
Stoke-on-Trent, Staffordshire
ST3 1HH
(“FleetMod”, “we”, “us”, or “our”)
FleetMod is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, make an enquiry, place an order, or otherwise interact with us.
We may collect the following types of personal data:
Identity Data: Name, business name, title or position.
Contact Data: Address, email address, phone number.
Transaction Data: Order details, payment history.
Technical Data: IP address, browser type, device type, operating system, and other technical information collected via cookies.
Marketing & Communication Data: Your preferences for receiving marketing from us and your communication preferences.
We collect data in the following ways:
When you fill in a form on our website.
When you contact us by phone, email, or in person.
When you place an order or request a quote.
Through cookies and tracking technologies on our website.
We use your personal data for the following purposes:
To process orders and provide products/services.
To manage customer relationships and respond to enquiries.
To improve our website, services, and customer experience.
To send important service updates or changes to our terms.
To send marketing communications (only where consent is given or a legitimate interest applies).
We rely on the following legal bases to process your personal data:
Performance of a contract – when we are fulfilling a service or order.
Consent – when you have explicitly given permission (e.g., subscribing to a newsletter).
Legitimate interest – when it is necessary for our business interests and your rights do not override those interests.
Legal obligation – where we are required to process data by law.
We do not sell your personal data to third parties. However, we may share your data with:
Service providers and partners who assist in fulfilling orders, processing payments, or delivering marketing communications.
Regulatory authorities or law enforcement if required to comply with legal obligations.
All third parties are required to respect the security of your data and use it only for the specified purpose.
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements. Typically, we will retain data related to transactions for 6 years.
Under UK GDPR, you have the following rights:
The right to access the personal data we hold about you.
The right to request correction of inaccurate data.
The right to request erasure of your data (where applicable).
The right to object to or restrict processing.
The right to data portability.
The right to withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, please contact us at the address below.
Our website uses cookies to improve functionality and understand user behavior.
You can manage your cookie preferences via your browser settings.
We take appropriate technical and organisational measures to protect your data, including secure servers, data encryption, and access control. However, no method of transmission over the internet is completely secure.
We do not routinely transfer personal data outside the UK. If this becomes necessary (e.g., using cloud-based services), we will ensure appropriate safeguards are in place.
If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us at:
FleetMod (Trading as Towtal)
Unit 15 Aynsley Mill
Sutherland Road, Longton
Stoke-on-Trent, Staffordshire
ST3 1HH
Email: info@fleetmod.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
From local trades to national emergency services, FleetMod is proud to support the vehicles that keep Britain moving—with smarter upgrades, faster turnarounds, and proven results.
Unit 15, Aynsley Mill, Sutherland Rd, Longton, Stoke-on-Trent ST3 1HH
© 2025 TOWtal. "FleetMod" is a trading name of TOWtal. All rights reserved.